Privacy policy

What we collect

• Account data, if you create one: email address, and the camping preferences you choose to save (equipment, travel group, favourite campsites).
• Usage data: pages viewed, searches and filters used, campsites opened, and clicks on booking links. This is stored against a rotating pseudonymous visitor identifier, not your name.
• Technical data: approximate country derived from your IP address, browser language, device type and referring website.
• Anything you send us: feedback messages and any screenshot you attach.

Why we use it

• To run the site: showing campsites, remembering your language, currency and saved places.
• To bill campsite partners. campingholiday.dk is paid per qualified click through to a campsite's own booking page, so we must be able to count and audit those clicks.
• To improve the product: understanding which searches fail, which pages are slow and which listings are incomplete.
• To answer you, if you send feedback.

Legal bases

Running your account and delivering the service you asked for is contract performance. Measuring and billing qualified clicks, and keeping the site secure, is our legitimate interest in operating a marketplace. Optional analytics cookies are used only with your consent, which you can withdraw at any time.

Who we share it with

We do not sell personal data. We share data with our hosting and database provider, which stores it on our behalf inside the EU, and with campsite partners in aggregate form only — a partner sees click and search counts for their own campsite, not individual visitors. When you click a booking link you leave campingholiday.dk and the campsite's or booking provider's own privacy policy applies.

How long we keep it

• Account data: until you delete your account.
• Click and page-event records: 24 months, so a partner can dispute an invoice within a reasonable period. The visitor identifier and user-agent string are cleared after 90 days, leaving only the counts.
• Feedback: 24 months.

Newsletter and marketing email

We only send marketing email to people who asked for it. Consent for email is separate from the cookie choice: ticking the box on a signup form is the only way to start, and nothing else on the site can do it for you. Controller: camping ved Dan Bugslag, Gåsevig 19A, st., 6100 Haderslev, Denmark, CVR 30459598, fbugslag@gmail.com.

The legal basis is your consent. We store your address, your language, where and when you signed up, and the exact wording you agreed to, so we can show that the consent was given.

Every signup is confirmed: we send one email with a confirmation link, and until you click it we send nothing else. That link expires after 48 hours.

You can withdraw consent at any time — one click on the unsubscribe link in any email, no login and no password. We then stop sending and keep only the record that consent was given and withdrawn, so we can document it.

AI trip planner and shared plans

• When you use the trip planner, the text you type and the choices you make (destination, dates, travel group, equipment) are sent to an AI service that writes the suggestions. Do not enter sensitive personal information.
• The AI service processes the request on our behalf and returns the answer; we do not let it use your input to train its models.
• If you are signed in, you can save a plan to your account. It is kept until you delete the plan or your account.
• If you turn on sharing, anyone with the link can view that plan. You can switch sharing off at any time, after which the link stops working.

Feedback

• The feedback button lets you send a comment and, if you choose, a screenshot of the page. We also record the page address and your browser type so we can find the problem.
• Screenshots can show anything visible on your screen at that moment, so check before sending.

Our processors

• Hosting and database provider (stores account, plan, feedback and click data, in the EU).
• AI provider (writes trip-planner suggestions).
• Map provider (shows maps; receives your browser's map requests).
• Google Analytics via Google Tag Manager (only with your consent).
• Email delivery provider (newsletter and account emails).

Your rights

You can ask for a copy of your data, correct it, delete it, restrict or object to how we use it, and get it in a portable format. Write to fbugslag@gmail.com. If you are unhappy with our answer you can complain to the Danish Data Protection Agency (Datatilsynet).

Changes

If we change this policy we update the date at the top of the page.